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Thera Solutions Group Privacy Policy

Last Updated: September 3 2024

Who We Are

Welcome to Thera Solutions Group. Our website address is: https://www.therasolutionsgroup.com. Thera Solutions Group is a global consultancy specializing in airport logistics and air cargo, trade facilitation, and international relations. For any questions or concerns regarding this privacy policy, please contact us at info@therasolutionsgroup.com.

What Personal Data We Collect and Why We Collect It

At Thera Solutions Group, we take your privacy seriously. We collect and process personal data in accordance with the GDPR and other relevant data protection laws. Below is an outline of the types of personal data we collect and the purposes for which we collect it:

Personal Data Collected

  • Contact Information: Name, email address, phone number, and company information when you fill out forms on our website or contact us directly.
  • Technical Data: IP address, browser type, operating system, and information about how you interact with our website.
  • Cookies: Information collected via cookies to enhance your experience on our website, including session cookies and tracking cookies for analytics.

Why We Collect This Data

  • Contact Forms: To respond to inquiries, provide information about our services, and offer support as requested by you.
  • Analytics: To analyze website traffic and usage patterns to improve our website and services.
  • Cookies: To enhance user experience, facilitate navigation, and gather usage statistics.

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help detect spam. An anonymized string created from your email address (a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the site can download and extract any location data from images on the website.

Cookies

We use cookies to enhance your experience on our website. You can choose to accept or decline cookies through your browser settings. Here are the types of cookies we use:

  • Session Cookies: Temporary cookies that are erased once you close your browser.
  • Persistent Cookies: These remain on your device for a set period or until you delete them.
  • Tracking Cookies: Used for analytics and marketing purposes to understand user behavior and improve our services.

Analytics

We use analytics tools to track and analyze website traffic. This data helps us understand how visitors interact with our site and identify areas for improvement. You can opt out of analytics tracking by adjusting your browser settings or using tools provided by the analytics provider. We use Google Analytics for this purpose.

Who We Share Your Data With

We do not sell, trade, or rent your personal data to third parties. However, we may share your data with trusted partners and service providers, such as cloud storage services, analytics providers, and email marketing platforms, to help us operate our website and deliver our services. These providers are required to protect your data in compliance with GDPR and other applicable laws. Links to their privacy policies are provided where applicable.

How Long We Retain Your Data

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. For example:

  • Contact Form Submissions: Retained for six months.
  • Analytics Records: Retained for one year.
  • Customer Purchase Records: Retained for ten years.
  • Comments: Retained indefinitely to recognize and approve follow-up comments automatically.

What Rights You Have Over Your Data

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccuracies in your data.
  • Right to Erasure: You can request that we delete your data, subject to legal obligations.
  • Right to Object: You can object to the processing of your data for certain purposes.
  • Right to Data Portability: You can request that your data be transferred to another service provider.

To exercise these rights, please contact us at info@therasolutionsgroup.com.

Where Your Data Is Sent

Your data may be transferred outside the European Union, including to the United States, where our web hosting and cloud storage providers are located. We ensure that all data transfers comply with GDPR requirements, including the use of appropriate safeguards such as Privacy Shield certification, standard contractual clauses, or binding corporate rules.

How We Protect Your Data

We implement a range of security measures to protect your personal data, including:

  • Encryption: Data transmitted between your browser and our servers is encrypted using SSL technology.
  • Access Controls: We limit access to your data to authorized personnel only.
  • Data Security: Our website is regularly updated and monitored for security vulnerabilities.

What Data Breach Procedures We Have in Place

In the event of a data breach, we have procedures in place to promptly identify, assess, and mitigate the impact. We will notify affected users and relevant authorities as required by law.

What Third Parties We Receive Data From

We may receive data about you from third parties such as analytics providers and social media platforms. This data is used to enhance your experience on our website and provide tailored content and services.

What Automated Decision-Making and/or Profiling We Do with User Data

We do not use automated decision-making or profiling in our services.

Contact Information

If you have any questions or concerns about this privacy policy or how your data is handled, please contact us at:

Thank you for trusting Thera Solutions Group with your data. We are committed to safeguarding your privacy and ensuring compliance with all relevant data protection laws.